Terms of Use

Using PaQueueKa

Creating a player profile, joining a session, and hosting a session are free. You do not need an account or a password — your profile lives on your device, and connecting a Google or Apple account is optional and only used to restore your profile on a new phone.

You agree not to:

• Use the Service for any unlawful purpose, or to harass or impersonate others.
• Attempt to gain unauthorised access to other players’ data, our systems, or another club’s records.
• Interfere with or disrupt the Service, including by automated scraping or by circumventing rate limits.

Optional upgrades

The Service offers two optional paid upgrades. Everything essential to running and joining a session remains free.

• Player Plus — a one-time purchase. Adds personal analytics, Pro Identity cosmetics, and extra reveals on your end-of-session recap.
• Pro Host — an auto-renewing subscription. Adds clubs, persistent rankings, session templates, a saved guest roster, a club ledger, club events with RSVPs, and co-admins.

Pro Host subscription

Pro Host is an auto-renewable subscription sold through the Apple App Store and Google Play. It is offered in four billing periods, which differ only in length and price — all four unlock exactly the same features:

• 1 month — ₱199
• 3 months — ₱499
• 6 months — ₱799
• 12 months — ₱1,490

Prices are shown in Philippine pesos and may differ in your region; the price shown on the purchase screen in the app, in your local currency, is the price that will be charged. Payment is taken by the App Store or Google Play — we never receive or store your card details.

Renewal. Your subscription renews automatically at the end of each period unless you cancel at least 24 hours before it ends. Your account is charged for renewal within 24 hours of the end of the current period, at the price for the period you chose.

Cancelling.You can cancel at any time in your store account settings — on iOS, Settings → your name → Subscriptions; on Android, Google Play → Payments & subscriptions → Subscriptions. Cancelling stops the next renewal. Your Pro Host features stay active until the end of the period you already paid for, and no refund is issued for the unused remainder of that period. The app cannot cancel a subscription on your behalf — Apple and Google both require this to happen in their own settings.

Failed payments. If a renewal payment fails, your Pro Host features continue for a grace period of up to 14 days while the store retries your payment method. You will see a notice in the app during this time. If payment is not completed before the grace period ends, Pro Host features pause.

What happens if Pro Host lapses. Nothing is deleted. Your clubs, members, rankings, history, and ledger records all remain. You can no longer create new club sessions or change club settings until you resubscribe, and a session already running when your subscription lapses will finish normally. Ordinary (non-club) sessions and all of your statistics stay available.

Changing your plan. Moving between billing periods is handled by the store. Upgrading to a longer period takes effect immediately and the store credits the unused portion of your current period; changing to a shorter period takes effect at your next renewal date.

Earlier one-time purchases

Before v2.0.0, Pro Host was sold as a one-time purchase. If you bought Pro Host or Player Plus as a one-time purchase, you keep that tier permanently, at no further cost— including features added later. Those purchases are not converted into a subscription and you will not be asked to subscribe to keep what you already bought. They can be restored on any device signed into the same store account using “Restore purchases”.

Refunds

All purchases are processed by the App Store and Google Play, and refunds are handled under their policies — we cannot issue refunds directly. For iOS, request a refund at reportaproblem.apple.com. For Android, use Google Play’s order history or Google’s refund request form. If you believe you have been charged in error, contact us and we will help where we can.

Your content and club data

You keep ownership of the content you enter — player names, club details, scores, and payment records. You grant us the licence needed to store and display it in order to operate the Service for you and the players in your sessions.

If you host a club, you are responsible for the accuracy of the records you keep in it, including any expense or payment amounts. PaQueueKa records what you enter; it does not process, hold, or transfer money between players.

Availability

We work to keep the Service available, but we do not guarantee uninterrupted access. Creating, joining, and ending a session require an internet connection. Some in-session actions continue to work offline and sync when your connection returns. Features may change or be discontinued; if we discontinue a paid feature during a period you have paid for, we will make a reasonable adjustment.

Disclaimer and liability

The Service is provided “as is”, without warranties of any kind to the extent permitted by law. To the fullest extent permitted by law, our total liability for any claim relating to the Service is limited to the amount you paid us in the twelve months before the claim. Nothing in these Terms limits liability that cannot be limited by law, including your statutory consumer rights.

Ending your use

You may stop using the Service at any time and can delete your account from within the app. Deleting your account removes your profile; see the Privacy Policy for what is retained and why. We may suspend access where these Terms are being breached in a way that harms other players or the Service.

Changes to these Terms

We may update these Terms from time to time. Material changes will be reflected by an updated “Last updated” date on this page. Changes do not apply retroactively to a subscription period you have already paid for.

Governing law

These Terms are governed by the laws of the Republic of the Philippines, without regard to its conflict of law rules.

Contact

Questions about these Terms? Email albertaantioquia4@gmail.com.